Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide. This may include:

• Personal Identification Information: Name, email address, phone number, company name, and other contact details you voluntarily provide when you register for an account, subscribe to our newsletter, request a demo, or contact us.
• Loyalty Program Data: Information related to your participation in loyalty programs managed through our platform, such as loyalty points earned, rewards redeemed, transaction history, and preferences. This data is collected and processed on behalf of our clients.
• Usage Data: Information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To detect, prevent and address technical issues.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

3. Data Retention and Security

Ascent Rewards Solutions retains your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The security of your data is paramount to us. We implement robust technical and organizational measures designed to protect your Personal Data against unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Ascent Rewards Solutions.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

We do not sell, trade, or otherwise transfer your Personal Data to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights, including with respect to the Personal Data we hold about you. These rights may include:

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

To exercise any of these rights, please contact us at [email protected].